How Victims of Hurricanes Harvey and Irma Can Get Help With Student Loans, Taxes, and More

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Hurricane Harvey and Hurricane Irma have come and gone, but the destruction left in their wake will take time to repair. Homes, livelihoods, and more have been lost. Many people are wondering where to turn.

Those impacted by the hurricanes have some relief coming their way in the form of financial support from the Department of Education, the IRS, and other organizations. Although it can’t replace everything that’s been lost, it might help victims get back on their feet.

Student loan hurricane relief

If you have student loans and are concerned about making payments because of the hurricanes, the Consumer Financial Protection Bureau (CFPB) and Department of Education both recommend contacting your servicer.

It’s possible that you qualify for administrative forbearance on federal student loans for up to 90 days. Although interest still accrues, it isn’t added to your loan balance.

If you’re on an income-driven repayment plan, you have an extra 15 days to provide necessary documentation to renew your status.

Also, if you make a Public Service Loan Forgiveness payment more than 15 days after the due date but within 20 days of the due date, it will count as an on-time payment for the program. However, the payment needs to be made in the 30-day period following the date of the declaration of a major disaster.

It might be more difficult to obtain help for private loans. However, you should contact your servicer. Many private lenders understand you might need relief, and they might have special deferment or forbearance programs in place for hurricane victims.

Department of Education directions on financial aid

The Department of Education issued a letter to schools offering general guidance for disaster relief. It directed schools to use their “professional judgment” in adjusting applications and awards to reflect the special circumstances of students on a case-by-case basis.

Additionally, some document verification requirements are being loosened for those affected by the hurricanes. Some dependents might not need a parent’s signature, and some records requirements might be waived if the records were lost or destroyed during the hurricanes.

Finally, any financial hurricane relief you receive from the state or federal government shouldn’t be counted as income on your FAFSA. It won’t impact your eligibility for financial aid.

Hurricane relief from the IRS

Anyone residing in an area designated by the Federal Emergency Management Agency (FEMA) as qualifying for individual assistance might see tax relief.

For taxpayers who have valid extensions that run out September 15 (business) or October 16 (individual), the IRS is offering an extension to January 31, 2018.

Deadlines for making quarterly tax payments also have been extended for people in areas affected by Hurricane Irma and Hurricane Harvey.

The IRS also is waiving late-deposit penalties for payroll and excise tax deposits for affected businesses. The deposits that normally would be made in the first 15 days following the disaster won’t be subject to penalty.

If your address is within the disaster area, the IRS provides automatic relief. You don’t need to apply for anything, and you can focus on rebuilding your life.

However, if you do end up receiving a penalty notice, the IRS says you should reach out. Additionally, the IRS offers relief to people affected by the hurricanes but living outside the disaster areas. Call 866-562-5227 to learn about your options.

Help with loan payments from major banks

Some major banks are offering hurricane relief for customers with loans. Payment relief might be offered for mortgages, auto loans, and small-business loans, depending on your lender. Contact your lender to see what options are available to you.

Here are some banks that have announced hurricane relief efforts for Hurricane Harvey:

  • JPMorgan Chase & Co.
  • Wells Fargo
  • Bank of America
  • Frost Bank
  • BBVA Compass
  • Comerica

And here are some banks that have announced hurricane relief efforts for Hurricane Irma:

  • Bank of America
  • JPMorgan Chase & Co.
  • Wells Fargo
  • EverBank
  • SunTrust
  • Citi
  • Regions Bank

Some of the relief offered includes waiving or refunding late payments. You also might be able to delay payments for up to 90 days without penalty. However, you need to make sure you understand the terms offered by the banking institution. In many cases, interest will accrue.

Disaster food stamps

The Supplemental Nutrition Assistance Program (SNAP) is the form of assistance we often refer to as “food stamps.” In areas of Texas affected by Hurricane Harvey, a disaster program called D-SNAP is in place. If you qualify, you can get an extra food stamp allotment to help you manage your nutritional needs.

Florida also has approval for D-SNAP in counties affected by Hurricane Irma. The emergency allotment can help you get the nutrition you need now that supplies are getting into impacted areas.

Watch out for hurricane relief scams

Sadly, there are people who prey on victims of natural disasters. Even as you prepare to rebuild, you’ll need to be on your guard.

The Miami Herald reported that there are emails, texts, and phone calls claiming FEMA is giving away free food stamps. Officials warn residents not to provide any personal information to those making claims of assistance. You also should be on your guard against scammers claiming to provide special grants from the IRS or other agencies.

Instead, you can get information about real hurricane relief from the following sources:

If you weren’t affected by the hurricanes but want to contribute to relief efforts, consider donating to the American Red Cross or United Way or donating nonperishables and cleaning supplies to food banks in affected areas.

Interested in refinancing student loans?

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1 Important Disclosures for Laurel Road.

Laurel Road Disclosures

  1. VARIABLE APR – APR is subject to increase after consummation. The variable interest rates are based on a Current Index, which is the 1-month London Interbank Offered Rate (LIBOR) (currency in US dollars), as published on The Wall Street Journal’s website. The variable interest rates and Annual Percentage Rate (APR) will increase or decrease when the 1-month LIBOR index changes.

2 Important Disclosures for SoFi.

SoFi Disclosures

  1. Student Loan RefinanceFixed rates from 3.999% APR to 7.804% APR (with AutoPay). Variable rates from 2.480% APR to 7.524% APR (with AutoPay). Interest rates on variable rate loans are capped at either 8.95% or 9.95% depending on term of loan. See APR examples and terms. Lowest variable rate of 2.480% APR assumes current 1 month LIBOR rate of 2.07% plus 0.91% margin minus 0.25% ACH discount. Not all borrowers receive the lowest rate. If approved for a loan, the fixed or variable interest rate offered will depend on your creditworthiness, and the term of the loan and other factors, and will be within the ranges of rates listed above. For the SoFi variable rate loan, the 1-month LIBOR index will adjust monthly and the loan payment will be re-amortized and may change monthly. APRs for variable rate loans may increase after origination if the LIBOR index increases. The SoFi 0.25% AutoPay interest rate reduction requires you to agree to make monthly principal and interest payments by an automatic monthly deduction from a savings or checking account. The benefit will discontinue and be lost for periods in which you do not pay by automatic deduction from a savings or checking account. *To check the rates and terms you qualify for, SoFi conducts a soft credit inquiry. Unlike hard credit inquiries, soft credit inquiries (or soft credit pulls) do not impact your credit score. Soft credit inquiries allow SoFi to show you what rates and terms SoFi can offer you up front. After seeing your rates, if you choose a product and continue your application, we will request your full credit report from one or more consumer reporting agencies, which is considered a hard credit inquiry. Hard credit inquiries (or hard credit pulls) are required for SoFi to be able to issue you a loan. In addition to requiring your explicit permission, these credit pulls may impact your credit score
  2. Terms and Conditions Apply: SOFI RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS AND BENEFITS AT ANY TIME WITHOUT NOTICE. To qualify, a borrower must be a U.S. citizen or permanent resident in an eligible state and meet SoFi’s underwriting requirements. Not all borrowers receive the lowest rate. To qualify for the lowest rate, you must have a responsible financial history and meet other conditions. If approved, your actual rate will be within the range of rates listed above and will depend on a variety of factors, including term of loan, a responsible financial history, years of experience, income and other factors. Rates and Terms are subject to change at anytime without notice and are subject to state restrictions. SoFi refinance loans are private loans and do not have the same repayment options that the federal loan program offers such as Income Based Repayment or Income Contingent Repayment or PAYE. Licensed by the Department of Business Oversight under the California Financing Law License No. 6054612. SoFi loans are originated by SoFi Lending Corp., NMLS # 1121636. (www.nmlsconsumeraccess.org)

3 Important Disclosures for CommonBond.

CommonBond Disclosures

  1. Offered terms are subject to change. Loans are offered by CommonBond Lending, LLC (NMLS # 1175900). The following table displays the estimated monthly payment, total interest, and Annual Percentage Rates (APR) for a $10,000 loan. The Annual Percentage Rate (APR) shown for each in-school loan product reflects the accruing interest, the effect of one-time capitalization of interest at the end of a deferment period, a 2% origination fee, and the applicable Repayment Plan. All loans are eligible for a 0.25% reduction in interest rate by agreeing to automatic payment withdrawals once in repayment, which is reflected in the interest rates and APRs displayed. Variable rates may increase after consummation. All variable rates are based on a 1-month LIBOR assumption of 2.08% effective July 25, 2018.

4 Important Disclosures for Citizens Bank.

Citizens Bank Disclosures

  1. Education Refinance Loan Rate DisclosureVariable rate, based on the one-month London Interbank Offered Rate (“LIBOR”) published in The Wall Street Journal on the twenty-fifth day, or the next business day, of the preceding calendar month. As of August 1, 2018, the one-month LIBOR rate is 2.07%. Variable interest rates range from 2.72%-8.17% (2.72%-8.17% APR) and will fluctuate over the term of the borrower’s loan with changes in the LIBOR rate, and will vary based on applicable terms, level of degree earned and presence of a cosigner. Fixed interest rates range from 3.50%-8.69% (3.50% – 8.69% APR) based on applicable terms, level of degree earned and presence of a cosigner. Lowest rates shown require application with a cosigner, are for eligible, creditworthy applicants with a graduate level degree, require a 5-year repayment term and include our Loyalty discount and Automatic Payment discounts of 0.25 percentage points each, as outlined in the Loyalty and Automatic Payment Discount disclosures. The maximum variable rate on the Education Refinance Loan is the greater of 21.00% or Prime Rate plus 9.00%. Subject to additional terms and conditions, and rates are subject to change at any time without notice. Such changes will only apply to applications taken after the effective date of change. Please note: Due to federal regulations, Citizens Bank is required to provide every potential borrower with disclosure information before they apply for a private student loan. The borrower will be presented with an Application Disclosure and an Approval Disclosure within the application process before they accept the terms and conditions of their loan.
  2. Federal Loan vs. Private Loan Benefits: Some federal student loans include unique benefits that the borrower may not receive with a private student loan, some of which we do not offer with the Education Refinance Loan. Borrowers should carefully review their current benefits, especially if they work in public service, are in the military, are currently on or considering income based repayment options or are concerned about a steady source of future income and would want to lower their payments at some time in the future. When the borrower refinances, they waive any current and potential future benefits of their federal loans and replace those with the benefits of the Education Refinance Loan. For more information about federal student loan benefits and federal loan consolidation, visit http://studentaid.ed.gov/. We also have several resources available to help the borrower make a decision at http://www.citizensbank.com/EdRefinance, including Should I Refinance My Student Loans? and our FAQs. Should I Refinance My Student Loans? includes a comparison of federal and private student loan benefits that we encourage the borrower to review.
  3. Citizens Bank Education Refinance Loan Eligibility: Eligible applicants may not be currently enrolled, must be in repayment of their existing student loan(s) and must make the minimum number of payments after leaving school. Primary borrowers must be a U.S. citizen, permanent resident or resident alien with a valid U.S. Social Security Number residing in the United States. Resident aliens must apply with a co-signer who is a U.S. citizen or permanent resident. The co-signer (if applicable) must be a U.S. citizen or permanent resident with a valid U.S. Social Security Number residing in the United States. For applicants who have not attained the age of majority in their state of residence, a co-signer will be required. Citizens Bank reserves the right to modify eligibility criteria at anytime. Interest rate ranges subject to change. Education Refinance Loans are subject to credit qualification, completion of a loan application/consumer credit agreement, verification of application information, certification of borrower’s student loan amount(s) and highest degree earned.
  4. Loyalty Discount Disclosure: The borrower will be eligible for a 0.25 percentage point interest rate reduction on their loan if the borrower or their co-signer (if applicable) has a qualifying account in existence with us at the time the borrower and their co-signer (if applicable) have submitted a completed application authorizing us to review their credit request for the loan. The following are qualifying accounts: any checking account, savings account, money market account, certificate of deposit, automobile loan, home equity loan, home equity line of credit, mortgage, credit card account, or other student loans owned by Citizens Bank, N.A. Please note, our checking and savings account options are only available in the following states: CT, DE, MA, MI, NH, NJ, NY, OH, PA, RI, and VT and some products may have an associated cost. This discount will be reflected in the interest rate disclosed in the Loan Approval Disclosure that will be provided to the borrower once the loan is approved. Limit of one Loyalty Discount per loan and discount will not be applied to prior loans. The Loyalty Discount will remain in effect for the life of the loan.
  5. Automatic Payment Discount Disclosure: Borrowers will be eligible to receive a 0.25 percentage point interest rate reduction on their student loans owned by Citizens Bank, N.A. during such time as payments are required to be made and our loan servicer is authorized to automatically deduct payments each month from any bank account the borrower designates. Discount is not available when payments are not due, such as during forbearance. If our loan servicer is unable to successfully withdraw the automatic deductions from the designated account three or more times within any 12-month period, the borrower will no longer be eligible for this discount.
  6. Co-signer Release: Borrowers may apply for co-signer release after making 36 consecutive on-time payments of principal and interest. For the purpose of the application for co-signer release, on-time payments are defined as payments received within 15 days of the due date. Interest only payments do not qualify. The borrower must meet certain credit and eligibility guidelines when applying for the co-signer release. Borrowers must complete an application for release and provide income verification documents as part of the review. Borrowers who use deferment or forbearance will need to make 36 consecutive on-time payments after reentering repayment to qualify for release. The borrower applying for co-signer release must be a U.S. citizen or permanent resident. If an application for co-signer release is denied, the borrower may not reapply for co-signer release until at least one year from the date the application for co-signer release was received. Terms and conditions apply.
  7. Average savings based on 18,113 actual customers who refinanced their federal and private student loans through our Education Refinance Loan between January 1, 2017 and December 31, 2017. The calculation is derived by averaging the monthly savings of Education Refinance Loan customers whose payments decreased after refinancing, which is calculated by taking the monthly student loan payments prior to refinancing minus the monthly student loan payments after refinancing. The borrower’s savings might vary based on the interest rates, balances and remaining repayment term of the loans they are seeking to refinance. The borrower’s overall repayment amount may be higher than the loans they are refinancing even if their monthly payments are lower.
2.57% – 5.87%Undergrad
& Graduate
Visit Earnest
2.80% – 6.38%1Undergrad
& Graduate
Visit Laurel Road
2.48% – 7.52%2Undergrad
& Graduate
Visit SoFi
2.47% – 7.99%Undergrad
& Graduate
Visit Lendkey
2.57% – 6.65%3Undergrad
& Graduate
Visit CommonBond
2.72% – 8.17%4Undergrad
& Graduate
Visit Citizens
Our team at Student Loan Hero works hard to find and recommend products and services that we believe are of high quality and will make a positive impact in your life. We sometimes earn a sales commission or advertising fee when recommending various products and services to you. Similar to when you are being sold any product or service, be sure to read the fine print understand what you are buying, and consult a licensed professional if you have any concerns. Student Loan Hero is not a lender or investment advisor. We are not involved in the loan approval or investment process, nor do we make credit or investment related decisions. The rates and terms listed on our website are estimates and are subject to change at any time. Please do your homework and let us know if you have any questions or concerns.

Published in News & Policy, Student Loans, Taxes