The only thing worse than finding an error on your credit report is going through the process of having it corrected.
Fortunately, learning how to dispute a credit report error isn’t as complicated as you might think. If it’s a genuine mistake–and not just a negative listing you wish could be removed –you will probably see results.
In fact, according to a 2013 Federal Trade Commission (FTC) study, four out of five consumers who filed disputes experienced some modification to their credit reports.
Here’s how to dispute a credit report error with your credit bureau in 10 easy steps.
1. Look over your credit reports
Whether you just saw them a couple of months ago or it’s been well over a year, it’s a good idea to take a fresh look at your credit reports before submitting your dispute.
You can request your credit reports for free every 12 months through AnnualCreditReport.
You can also request a free copy of your credit reports within 60 days of being turned down for credit. However, that only applies to the credit bureau the creditor used to make its lending decision.
Or, you can purchase your credit reports at any time from each of the three major credit reporting agencies: TransUnion, Experian, and Equifax.
Keep in mind your credit reports are updated all the time. So when you’re ready to learn how to dispute a credit report and start the process, it’s important to be sure you’re looking at the same information the credit bureaus will be referencing.
2. Make note of errors
Some mistakes might just jump out at you when you’re disputing credit reports, while others may require a closer look.
According to the Consumer Financial Protection Bureau (CFPB), some of the most common credit reporting errors include identity errors, incorrect reporting of account status, data management and processing errors, and balance errors.
So as you are going through your credit reports, ask yourself:
- Are your name, address, and phone number correct?
- Do all of the accounts you see belong to you?
- Are any accounts showing open that are actually closed?
- Are there any delinquent payments on accounts you’ve always paid on time?
- Are there any dates that don’t match up with when you opened the account, made your last payment, or the first time you were late?
- Are there any multiple listings for the same account?
- Are there any debts listed on your reports that should have fallen off by now?
- Has any information that was previously corrected reappeared on your reports?
- Do any accounts show incorrect balances or credit limits?
3. Write a dispute letter for each error
Get right to the point in your letter and be sure to include the following:
- General information like the date, your name, address, phone number, social security number, and the name and address of the credit reporting bureau
- State that you are writing to dispute an inaccurate listing and asking that it be removed or corrected
- Account name and account number of the listing you are disputing
- What about the credit report listing is inaccurate
- Why you believe the listing to be inaccurate, providing a thorough explanation and citing any supporting documentation you are including with the letter
Another way to learn how to dispute a credit report accurately is by using the FTC’s sample letter as a guideline.
4. Include supporting documentation
Start with a copy of the credit report that reflects the inaccurate listing. Then circle the listing for their reference.
Beyond that, the documentation you include will depend on the situation.
For instance, if the report says you paid late one month that you know you paid on time, include a copy of a bank statement that shows the date the payment clearing your account.
5. Make copies for your records
Before dropping it in the mail, make copies of your dispute letters for your files.
Do the same with documentation, but keep the originals and send them the copies. We all know things can get lost in the mail, so keeping the originals will give you peace of mind when you mail any documentation.
6. Send a separate dispute letter to each credit bureau
The same error may not appear on credit reports from all three credit bureaus.
So check all three carefully and send a dispute letter to each that applies. Trust me, it doesn’t hurt to double check what each credit bureau has listed on file for you.
7. Send via regular certified mail with return receipt requested
All three credit reporting bureaus offer an online process for disputing listings.
However, you are better served going the snail mail route to be sure you can provide as much information as necessary to prove your case. Send your disputes via regular certified mail with a return receipt requested.
Upon receipt, the return request postcard will be mailed back to you, providing you proof that the document was received and on what date.
8. Expect a response within 30 days of receipt of your dispute
By law, the credit reporting bureaus have 30 days to respond to your dispute.
One exception would be if you send in additional information during the 30-day period. In that case, the credit bureau has up to 45 days to respond to you.
If you do not hear from them during this timeframe, send a follow-up letter referencing your previous correspondence.
9. If the credit bureau does not correct the error
You can send a dispute letter directly to the data furnisher, which is the creditor that provided the inaccurate information.
If this does not lead to a correction of the listing, you can submit a complaint to the CFPB.
10. Keep an eye out
No errors on your credit reports? Fantastic! Keep an eye on them, though. Just because it hasn’t happened yet doesn’t mean it won’t.
Remember that 2013 FTC study I mentioned earlier? It also found that one in four consumers identified errors on their credit reports that might affect their scores.
Learn how to dispute a credit report error now so you’ll know just what to do if and when they show up.
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|Lender||Variable APR||Eligible Degrees|
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1 Important Disclosures for SoFi.
2 Important Disclosures for Earnest.
To qualify, you must be a U.S. citizen or possess a 10-year (non-conditional) Permanent Resident Card, reside in a state Earnest lends in, and satisfy our minimum eligibility criteria. You may find more information on loan eligibility here: https://www.earnest.com/eligibility. Not all applicants will be approved for a loan, and not all applicants will qualify for the lowest rate. Approval and interest rate depend on the review of a complete application.
Earnest fixed rate loan rates range from 3.89% APR (with Auto Pay) to 7.89% APR (with Auto Pay). Variable rate loan rates range from 2.54% APR (with Auto Pay) to 7.27% APR (with Auto Pay). For variable rate loans, although the interest rate will vary after you are approved, the interest rate will never exceed 8.95% for loan terms 10 years or less. For loan terms of 10 years to 15 years, the interest rate will never exceed 9.95%. For loan terms over 15 years, the interest rate will never exceed 11.95% (the maximum rates for these loans). Earnest variable interest rate loans are based on a publicly available index, the one month London Interbank Offered Rate (LIBOR). Your rate will be calculated each month by adding a margin between 1.82% and 5.50% to the one month LIBOR. The rate will not increase more than once per month. Earnest rate ranges are current as of March 18, 2019, and are subject to change based on market conditions and borrower eligibility.
Auto Pay discount: If you make monthly principal and interest payments by an automatic, monthly deduction from a savings or checking account, your rate will be reduced by one quarter of one percent (0.25%) for so long as you continue to make automatic, electronic monthly payments. This benefit is suspended during periods of deferment and forbearance.
The information provided on this page is updated as of 0318/2019. Earnest reserves the right to change, pause, or terminate product offerings at any time without notice. Earnest loans are originated by Earnest Operations LLC. California Finance Lender License 6054788. NMLS # 1204917. Earnest Operations LLC is located at 302 2nd Street, Suite 401N, San Francisco, CA 94107. Terms and Conditions apply. Visit https://www.earnest.com/terms-of-service, email us at email@example.com, or call 888-601-2801 for more information on ourstudent loan refinance product.
© 2018 Earnest LLC. All rights reserved. Earnest LLC and its subsidiaries, including Earnest Operations LLC, are not sponsored by or agencies of the United States of America.
3 Important Disclosures for Laurel Road.
Laurel Road Disclosures
However, if the borrower chooses to make monthly payments automatically by electronic funds transfer (EFT) from a bank account, the fixed rate will decrease by 0.25%, and will increase back up to the regular fixed interest rate described in the preceding paragraph if the borrower stops making (or we stop accepting) monthly payments automatically by EFT from the designated borrower’s bank account.
However, if the borrower chooses to make monthly payments automatically by electronic funds transfer (EFT) from a bank account, the variable rate will decrease by 0.25%, and will increase back up to the regular variable interest rate described in the preceding paragraph if the borrower stops making (or we stop accepting) monthly payments automatically by EFT from the designated borrower’s bank account.
4 Important Disclosures for LendKey.
Refinancing via LendKey.com is only available for applicants with qualified private education loans from an eligible institution. Loans that were used for exam preparation classes, including, but not limited to, loans for LSAT, MCAT, GMAT, and GRE preparation, are not eligible for refinancing with a lender via LendKey.com. If you currently have any of these exam preparation loans, you should not include them in an application to refinance your student loans on this website. Applicants must be either U.S. citizens or Permanent Residents in an eligible state to qualify for a loan. Certain membership requirements (including the opening of a share account and any applicable association fees in connection with membership) may apply in the event that an applicant wishes to accept a loan offer from a credit union lender. Lenders participating on LendKey.com reserve the right to modify or discontinue the products, terms, and benefits offered on this website at any time without notice. LendKey Technologies, Inc. is not affiliated with, nor does it endorse, any educational institution.
5 Important Disclosures for CommonBond.
Offered terms are subject to change. Loans are offered by CommonBond Lending, LLC (NMLS # 1175900). If you are approved for a loan, the interest rate offered will depend on your credit profile, your application, the loan term selected and will be within the ranges of rates shown.
All Annual Percentage Rates (APRs) displayed assume borrowers enroll in auto pay and account for the 0.25% reduction in interest rate. All variable rates are based on a 1-month LIBOR assumption of 2.5% effective February 10, 2019.
6 Important Disclosures for Citizens Bank.
Citizens Bank Disclosures
|2.54% – 7.12%3||Undergrad & Graduate|
|2.54% – 7.27%1||Undergrad & Graduate|
|2.67% – 8.96%4||Undergrad & Graduate|
|3.23% – 6.65%2||Undergrad & Graduate|
|2.69% – 7.43%5||Undergrad & Graduate|
|2.98% – 9.72%6||Undergrad & Graduate|