Review: Everything You Need to Know About American Express Personal Loans

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Our team at Student Loan Hero works hard to find and recommend products and services that we believe are of high quality and will make a positive impact in your life. We sometimes earn a sales commission or advertising fee when recommending various products and services to you. Similar to when you are being sold any product or service, be sure to read the fine print understand what you are buying, and consult a licensed professional if you have any concerns. Student Loan Hero is not a lender or investment advisor. We are not involved in the loan approval or investment process, nor do we make credit or investment related decisions. The rates and terms listed on our website are estimates and are subject to change at any time. Please do your homework and let us know if you have any questions or concerns.

american express personal loans

If you’re an American Express cardholder, you might have received mail or an email about being preapproved for a loan. Although you might’ve ignored the offer up until now, it could be something to consider.

With American Express personal loans, you already know the company thinks you have good enough credit to apply. The company has made the application process simple, too. In minutes, you can find out if you’re approved for an unsecured personal loan. You can then use that cash for things such as making home repairs, consolidating credit card debt, or paying for your wedding.

But should you take out a loan with American Express? Here’s what you should know first.

American Express personal loans

An American Express personal loan promises you can “turn dreaming into doing” by getting approved for up to $40,000 quickly and easily. But, you should understand the pros and cons first.

Pros of American Express personal loans

Knowing you’re preapproved and have the backing of a company you trust is just one of the positives of an American Express personal loan. Here are a few more:

  • Low interest rates: American Express offers fixed interest rates with APRs as low as 6.98%, as of May 2, 2018. You can check the latest rates here. Compare its personal loan rates to 2018 averages, which range from 10.30% to 32.00%, according to ValuePenguin.

  • Soft credit check: If you’re curious to see what rates you could get with an American Express personal loan, go for it. Simply applying won’t affect your credit score. Only when you’re approved and agree to the terms will anything be reported to a credit agency.

  • Debt consolidation: American Express could offer you a lower interest rate compared to your current credit card’s. You can consolidate up to four credit cards into one fixed monthly payment. All this equals significant savings in the long run.

  • Easy repayment: You’ll pay the same amount each month for the duration of your term. To make repayment easier, set up autopay.

  • No origination or prepayment fees: Many personal loans come with a 1% to 6% origination fee. But American Express doesn’t charge an origination or prepayment fee.

Cons of American Express personal loans

The pros are certainly alluring, but you should be aware of the drawbacks as well:

  • Loan eligibility: You can only apply for an American Express personal loan if you’re already a member and preapproved.

  • Loan disbursement: While some personal loan companies offer funds in one day, American Express says it takes three to five business days to disburse your money.

  • Interest rate cap: Although you’re likely getting preapproved because of your credit score and record of on-time payments with the company, you could face an interest rate up to 18.97%, as of May 2, 2018.

American Express personal loan products

The famous credit card company highlights several ways you can use its personal loans. Here are a few possibilities:

  • Home improvements: American Express says you could use a personal loan to install “the countertop of your dreams” or upgrade your appliances. Doing so could help increase the value of your home.

  • Wedding costs: Your dream wedding could come to life with an American Express personal loan. Pay for things such as invitations, vendors, or your venue.

  • Debt consolidation: With no origination fee and potentially lower interest rates, an American Express personal loan could help you get out of debt faster.

  • Vacations: You can borrow money to plan that bucket list getaway.

These are just the main suggestions American Express offers on how to use its personal loan. But a personal loan can really be used for any household purpose, major purchase, or life event.

Keep in mind: American Express has business loans listed as a separate option. Also, you can’t use its personal loan to cover college costs. If you need help paying for your education, research private student loan lenders.

Using the American Express online system

You likely already got a notice that you were preapproved for an American Express personal loan, which makes starting the application process easier. Here’s how to apply.

Step 1: Estimate your monthly payment

To start the formal application process for American Express personal loans, you’ll be asked to fill in the amount you’re looking to borrow in addition to your estimated credit score. You’ll then be shown initial repayment options for 12-, 24-, and 36-month terms. Click “Check your rate” to continue.

Applying for an American Express personal loan

Image credit: American Express

Step 2: Check your interest rate

On the next page, you’ll find your preapproved interest rate and decide how you want your funds disbursed.

Preapproval for an American Express personal loan

Image credit: American Express

Step 3: Choose a repayment plan

You’ll then have to enter the loan amount again and choose between monthly payment options.

Monthly payments on a personal loan

Image credit: American Express

Step 4: Declare the purpose of the loan

During this step, you’ll provide the reason why you’re taking out a personal loan. Keep your banking information handy, too. You’ll need to provide it if you’re formally approved.

American Express personal loan repayment

Image credit: American Express

Step 5: Enter your personal information

To proceed, you’ll need to provide basic information such as your email address and annual income.

American Express loan agreement

Image credit: American Express

Step 6: Agree to the loan terms

You’ll then be asked to check a box agreeing to the terms. Click “Submit” to find out if you’re officially approved.

American Express loan terms

Image credit: American Express

American Express personal loan interest rates and fees

Ultimately, financial factors such as your credit score and income will determine your interest rate, which can range from 6.98% to a maximum 18.97%.

A $10,000 loan paid back over 36 months at a 7.98% APR would equate to a monthly payment of $313.32. Overall, you’d pay $1,279 in interest, putting the total cost of the loan at $11,279.

Luckily, there are no origination or prepayment penalties. But you’ll be charged $39 if a payment is late. Your late payment might also be reported to a credit reporting agency.

American Express personal loan eligibility requirements

American Express says you only need to meet a few criteria to be eligible for a personal loan. You must be:

  • A U.S. citizen

  • 18 years or older

  • An American Express cardholder in good standing

The company doesn’t state a minimum credit score. However, you’ll likely have a good one if you’re preapproved. Meanwhile, providing details such as your total assets are optional during the application process.

American Express customer service

The contact information for the personal loan division of American Express is different than for its credit cards. You can reach customer service by phone from 10 a.m. to 8 p.m. ET at 844-273-1384.

Note: Student Loan Hero has independently collected the above information related to American Express personal loans. American Express has neither provided nor reviewed the information shared in this article.

Interested in a personal loan?

Here are the top personal loan lenders of 2018!
LenderRates (APR)Loan Amount 
1 Includes AutoPay discount. Important Disclosures for SoFi.

SoFi Disclosures

  1. Personal LoansFixed rates from 5.950% APR to 14.490% APR (with AutoPay). Variable rates from 5.825% APR to 14.365% APR (with AutoPay). SoFi rate ranges are current as of May 3, 2018, and are subject to change without notice. Not all rates and amounts available in all states. See Personal Loan eligibility details. Not all applicants qualify for the lowest rate. If approved for a loan, to qualify for the lowest rate, you must have a responsible financial history and meet other conditions. Your actual rate will be within the range of rates listed above and will depend on a variety of factors, including evaluation of your credit worthiness, years of professional experience, income and other factors. See APR examples and terms. Interest rates on variable rate loans are capped at 14.95%. Lowest variable rate of 5.825% APR assu[mes current 1-month LIBOR rate of 1.90% plus 4.175% margin minus 0.25% AutoPay discount. For the SoFi variable rate loan, the 1-month LIBOR index will adjust monthly and the loan payment will be re-amortized and may change monthly. APRs for variable rate loans may increase after origination if the LIBOR index increases. The SoFi 0.25% AutoPay interest rate reduction requires you to agree to make monthly principal and interest payments by an automatic monthly deduction from a savings or checking account. The benefit will discontinue and be lost for periods in which you do not pay by automatic deduction from a savings or checking account.
  2. Terms and Conditions Apply: SOFI RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS AND BENEFITS AT ANY TIME WITHOUT NOTICE. To qualify, a borrower must be a U.S. citizen or permanent resident in an eligible state and meet SoFi’s underwriting requirements. Not all borrowers receive the lowest rate. To qualify for the lowest rate, you must have a responsible financial history and meet other conditions. If approved, your actual rate will be within the range of rates listed above and will depend on a variety of factors, including term of loan, a responsible financial history, years of experience, income and other factors. Rates and Terms are subject to change at anytime without notice and are subject to state restrictions. SoFi refinance loans are private loans and do not have the same repayment options that the federal loan program offers such as Income Based Repayment or Income Contingent Repayment or PAYE. Licensed by the Department of Business Oversight under the California Financing Law License No. 6054612. SoFi loans are originated by SoFi Lending Corp., NMLS # 1121636. (www.nmlsconsumeraccess.org)

2 Important Disclosures for Citizens Bank.

Citizens Bank Disclosures

  1. Personal Loan Rate Disclosure: Fixed interest rates range from 4.99% – 16.24% (4.99% – 16.24% APR) based on applicable terms. Lowest rates shown are for eligible applicants, require a 3-year repayment term, and include our Loyalty and Automatic Payment Discounts of 0.25 percentage points each, as outlined in the Loyalty Discount and Automatic Payment Discount disclosures. Subject to additional terms and conditions, and rates are subject to change at any time without notice. Such changes will only apply to applications taken after the effective date of change.
  2. Loyalty Discount: The borrower will be eligible for a 0.25 percentage point interest rate reduction on their loan if the borrower has a qualifying account in existence with us at the time the borrower has submitted a completed application authorizing us to review their credit request for the loan. The following are qualifying accounts: any checking account, savings account, money market account, certificate of deposit, automobile loan, home equity loan, home equity line of credit, mortgage, credit card account, student loans or other personal loans owned by Citizens Bank, N.A. Please note, our checking and savings account options are only available in the following states: CT, DE, MA, MI, NH, NJ, NY, OH, PA, RI and VT. This discount will be reflected in the interest rate and Annual Percentage Rate (APR) disclosed in the Truth-In-Lending Disclosure that will be provided to the borrower once the loan is approved. Limit of one Loyalty Discount per loan, and discount will not be applied to prior loans. The Loyalty Discount will remain in effect for the life of the loan.
  3. Automatic Payment Discount: Borrowers will be eligible to receive a 0.25 percentage point interest rate reduction on their Citizens Bank Personal Loan during such time as payments are required to be made and our loan servicer is authorized to automatically deduct payments each month from any bank account the borrower designates. If our loan servicer is unable to successfully withdraw the automatic deductions from the designated account two or more times within any 12-month period, the borrower will no longer be eligible for this discount.

* Important Disclosures for Upgrade Bank


Upgrade Bank Disclosures


  • Your loan terms are not guaranteed and are subject to our verification and review process. You may be asked to provide additional documents to enable us to verify your income and your identity. This rate includes an Autopay APR reduction of 0.5%. By enrolling in Autopay your payments will be automatically deducted from you bank account. Selecting Autopay is optional. Annual Percentage Rate is inclusive of a loan origination fee, which is deducted from the loan proceeds. Late payments or subsequent charges and fees may increase the cost of your fixed rate loan. All loans made by WebBank, member FDIC. Please refer to Upgrade’s Terms of Use and Borrower Agreement for all terms, conditions and requirements.
  • Accept your loan offer and your funds will be sent to your bank via ACH within one (1) business day of clearing necessary verifications. Availability of the funds is dependent on how quickly your bank processes this transaction. From the time of approval, funds should be available within four (4) business days.

7.73% - 29.99%$1,000 - $50,000
Check rate nowon SLH's secure site
5.83% - 14.74%1$5,000 - $100,000
Check rate nowon SLH's secure site
5.96% - 35.97%*$1,000 - $50,000Visit Upgrade
8.00% - 25.00%$5,000 - $35,000
Check rate nowon SLH's secure site
4.99% - 29.99%$10,000 - $35,000Visit FreedomPlus
4.99% - 16.24%2$5,000 - $50,000Visit Citizens
15.49% - 34.49%$2,000 - $25,000Visit LendingPoint
5.99% - 35.89%$1,000 - $40,000Visit LendingClub
5.49% - 18.24%$5,000 - $75,000Visit Earnest
9.95% - 35.99%$2,000 - $35,000Visit Avant
Our team at Student Loan Hero works hard to find and recommend products and services that we believe are of high quality and will make a positive impact in your life. We sometimes earn a sales commission or advertising fee when recommending various products and services to you. Similar to when you are being sold any product or service, be sure to read the fine print understand what you are buying, and consult a licensed professional if you have any concerns. Student Loan Hero is not a lender or investment advisor. We are not involved in the loan approval or investment process, nor do we make credit or investment related decisions. The rates and terms listed on our website are estimates and are subject to change at any time. Please do your homework and let us know if you have any questions or concerns.