Student Loan FAQ

Answers to our most frequently asked questions from curious borrowers like you.

FAQ Topics:

  • Getting Organized
  • Lower My Payments
  • Student Loan Forgiveness
  • Lower My Interest Rates
  • Dealing With Default
  • For Parents
  • Advanced Strategies
  • About Student Loan Hero

Getting Organized

Help! I have no idea where to start with repaying my student loans.

How and where can I find out how much I owe?

How do I figure out if my loans are federal or private?

What are my repayment options?

Lower My Payments

How can I lower my payments?

What are income-driven repayment plans?

How much would I pay on an income-driven plan?

I can't afford to make payments. What can I do?

Will a Direct Consolidation Loan lower my payments?

Student Loan Forgiveness

Which forgiveness programs am I eligible for?

How long does it take to get forgiveness?

Can I get forgiveness for private student loans?

How do I find out if I'm eligible for Public Service Loan Forgiveness?

I can't afford to pay my student loans. How do I get forgivness?

Lower My Interest Rates

How can I lower the interest rates on my student loans?

Does consolidating my student loans with a Direct Consolidation loan lower my rates?

Can I refinance my federal student loans?

Dealing With Default

How do I get my student loans out of default?

I can't afford my student loan payments. What should I do?

How do I stop wage garnishment?

For Parents

Can I refinance Parent PLUS loans to get a lower interest rate?

How can I lower my Parent PLUS loan payments?

Can I transfer a Parent PLUS loan to my child?

Are my Parent PLUS loans eligible for forgiveness?

How do I help my child refinance or repay their student loans?

Advanced Strategies

What are the fastest ways to pay off my student loans?

What are the snowball and avalanche strategies?

What other ways can I make my repayment more efficient?

I'm a medical professional. How should I repay my loans?

Are there any repayment strategies for my profession I should be aware of?

About Student Loan Hero

What is Student Loan Hero?

Who's behind Student Loan Hero?

How do I best use Student Loan Hero?

How does Student Loan Hero make money?

How can I work with or at Student Loan Hero?