Сonsolidation Tool Terms Of Use

SLH Federal Direct Student Loan Consolidation Form-Filing Terms

By accessing or using the Student Loan Hero (“SLH”) website and corresponding services and products (including, but not limited to, SLH’s document preparation services and consolidation form-filing products in connection with a federal student loan consolidation) (the “Services”) you, the User, hereby accept, agree to, and acknowledge the terms and conditions set forth in this agreement (this “Agreement”). You may contact SLH at info@studentloanhero.com with questions about this Agreement.

User Acknowledgements

User expressly acknowledges and agrees to the following:

  1. SLH is in the business of assisting individuals with completing and submitting the necessary paperwork to apply for and receive a federal Direct student loan consolidation and repayment plan from the Department of Education.
  2. By using the Services, you are granting SLH permission to review all information you provide to SLH and to submit such information to the Department of Education in order to complete the application process for a federal Direct student loan consolidation and repayment plan on your behalf.
  3. The basic version of the Service is provided free of cost. Users are invited to pay an optional “convenience fee” for their use of the premium version of the Service. SLH reserves the right to charge a fixed fee for the Premium Service in the future.
  4. SLH is NOT affiliated or associated with, directly or indirectly, the Department of Education.
  5. You can complete a federal Direct loan consolidation application on your own without the help of SLH for free on the Department of Education website.
  6. SLH provides will provide you with a quote for a federal Direct student loan consolidation that comes directly from the Department of Education website.
  7. SLH cannot provide a quote for a federal Direct student loan consolidation until your application is processed by the Department of Education.

User Information

User represents that the information it submits to SLH in connection with the Services (“User Information”) is true and accurate and that the User has the right to submit all such information to SLH. SLH will only apply for federal Direct student loan consolidation and repayment plan after User has provided all necessary User Information in order to complete an application for a federal student loan consolidation. User agrees to provide SLH any missing information from a federal student loan consolidation application within 48 hours of notification from SLH. Once User submits all necessary User Information, SLH will prepare and complete all necessary paperwork and submit the application to the Department of Education within two business days or receiving such information.

No Warranty

SLH does warrant the accuracy, completeness or usefulness of its Services or of any information it provides to its Users. Any reliance you place on such Services or information is strictly at your own risk. SLH disclaims all liability and responsibility arising from any reliance placed on its Services. SLH is not in control of the policies and guidelines of the the Department of Education’s federal student loan consolidation program and disclaims any liability connected, directly or indirectly, therewith.


SLH values your privacy and we will not sell or furnish your information and we shall keep any collected information in a secure and confidential manner. SLH will require written authorization to release information to a 3rd party. For more information on User privacy please visit the SLH Privacy

SLH Terms of Service

SLH’s website terms are hereby incorporated by reference into this Agreement. For more information on SLH’s website terms please visit the complete terms here: https://studentloanhero.com/terms-of-use/.

Authorization to Access Your IRS Tax Return and Return Information

If you request an income-driven repayment plan (IBR, PAYE, REPAYE, ICR) Student Loan Hero will need access to your tax returns and return information. By opting in to this program, you hereby authorize and request that Student Loan Hero access tax returns and return information as required for a federal Direct consolidation loan application and repayment plan request. If you do not want to grant Student Loan Hero authorization to review your return or return information, please do not apply for an income-driven repayment plan.